How to Get Your Google Review Link (Desktop, Phone, and No-Profile Edge Cases)

A person holding a smartphone, ready to open a Google review link

If you want to know how to get your Google review link, the short version is this: open your Business Profile while signed into the Google account that owns it, go to your reviews, and click "Get more reviews." Google hands you a link that opens the review box for your business directly. It takes under a minute.

The longer version matters, though, because a lot of owners copy the wrong link, send customers to a listing they don't control, or never test it and find out three weeks later that it opens a map instead of the review form. This guide covers getting the link on a computer and on your phone, shortening and testing it, the problems that come up most, and where the link should actually go once you have it.

Where to find your Google review link on desktop

Google's own help page for this (Create a Google link or QR code to request reviews) lays out the steps. As of this writing they are:

  1. Sign into the Google account that owns or manages your Business Profile.
  2. Go to your Business Profile. The easiest way is to search your exact business name on Google. If you're signed into the right account, your profile shows up with owner controls above it.
  3. Select Read reviews, then Get more reviews.
  4. Select Copy to copy the review link.

That same panel also shows a QR code. Google's page says you can download it by right-clicking the code and choosing "Save image as." It also notes that review QR codes can currently only be generated in a computer browser, not on a phone. So if you want the QR code for a truck decal or a counter sign, do it from a laptop.

Google moves button labels around every so often. If you don't see "Get more reviews," look for anything in the reviews area that says "ask for reviews" or "share review form." The link it gives you is what matters, not the button name.

What the link looks like

The link Google gives you is a short one, usually starting with g.page/r/ and ending in /review. If what you copied is a long google.com/maps/place/... address, that's a link to your listing, not to the review box. It works, but it makes the customer find and tap "Write a review" themselves. Every extra tap loses people.

Getting the review link from the phone app

You don't need a computer to grab the link itself. On your phone:

  1. Open the Google app or Chrome while signed into the account that manages your profile.
  2. Search your business name. Your profile should appear with owner options.
  3. Go to the reviews section and look for Get more reviews (or a similar "share" option).
  4. Copy the link and paste it somewhere you'll find it again, like a note or a text to yourself.

If the owner options don't show up, you're almost certainly signed into the wrong Google account. That's the most common reason "I can't find the button" happens. Switch accounts and search again.

Once you've copied it, save it in three places: your phone's text replacement shortcuts (so typing something like "rvw" expands into the link), your email signature drafts, and wherever your team keeps job-closeout notes. Owners who have to go hunting for the link every time stop sending it.

Shortening and testing the link before you send it

Do you need a Google review link generator?

Mostly no. Free "Google review link generator" sites exist, and all they do is look up your listing and build the same type of URL Google already gives you. Since Google gives you a short, direct link for free, a generator adds a step and a third party for nothing. The one case where a generator helps is when you're trying to build a link for a listing you don't manage, and in that case you have a bigger problem (see the next section).

Some owners run the link through a branded shortener so it reads like yourcompany.com/review. That's fine, and it looks tidier on printed material. Just know that if the redirect ever breaks, every printed card and sticker breaks with it. If you do it, put a calendar reminder to click it once a quarter.

How to test it properly

Test the link like a customer, not like an owner:

  • Open it in a private or incognito window on a computer, and on a phone that is not signed into your business account. You want to see what a stranger sees.
  • Check that it opens the review box, with the star rating and text field, for the right business. Read the business name and address on the form.
  • Test on cell data, not just your office Wi-Fi. It should behave the same, but it's a two-second check.
  • Don't actually post a review of your own business. Google's policies treat owners and employees reviewing their own business as a conflict of interest.

Google also notes that customers must be signed into a Google account to leave a review, and that they can create one with a non-Gmail email address (Tips to get more reviews). Some customers will hit a sign-in screen. That's normal, not a broken link.

Common review-link problems

The link opens the wrong listing

This happens more than you'd expect. Duplicate listings, an old location that never got closed, or a listing someone else created years ago can all carry your name. If your link points at the duplicate, every review you collect goes to a profile you may not control and that may not be the one ranking. Before you send a single request, search your business name on Google Maps and make sure there's one active listing with your current address or service area. Our Google Business Profile optimization checklist covers the duplicate check in more detail.

You don't have a verified profile

If you've never claimed or verified your Business Profile, you won't see the "Get more reviews" option at all, because it only shows to people who manage the profile. Google's help pages also say you have to verify your business before you can reply to reviews. The fix is to claim the profile first, through Google Business Profile, and finish verification. A review link built for a listing you don't control is a short-term patch at best.

If someone else, like a former employee or an old web person, verified it under their account, Google has a process to request ownership. Start that now. It can take a while, and you want it sorted before you're driving reviews to the listing.

The link opens Maps instead of the review box

Usually this means you copied the listing URL from the Maps address bar instead of the review link from "Get more reviews." Go back and get the right one. On some phones, the link may open inside the Google Maps app rather than the browser, and the review form still appears on top. If a customer tells you it "just opened the map," ask what phone they're on and test it on the same kind of device.

Customers say the link doesn't work

Ask two questions: were they signed into a Google account, and did they open it from a text or from an email app's built-in browser? Some in-app browsers handle sign-in badly. Telling them to open the link in their regular browser usually fixes it.

Where the link should go: texts, emails, invoices, website

Google's help page suggests putting the link on receipts, in thank-you emails, and at the end of a chat, and printing the QR code for display. For a service business, here's how I'd rank the spots:

  1. A text message right after the job. This is where most reviews come from, because the customer is holding their phone and the job is fresh. See our Google review request text examples for wording.
  2. A follow-up email a few days later. It catches the people who missed the text. Our review request email templates cover that.
  3. The invoice or receipt. A one-line "Mind leaving us a review?" with the link costs nothing.
  4. Your website. A "Leave us a review" link in the footer or on a thank-you page is fine. It won't do much on its own, since people rarely go to your website to review you, but it helps customers who do.
  5. Printed QR codes on trucks, leave-behind cards and counters. Whether those are worth printing is its own question, covered in our post on Google review QR codes.

One rule applies to every placement: everyone gets the same link. Google's policy prohibits offering anything in exchange for reviews, and selectively asking only happy customers is also against its rules. Send the link to everybody and reply to whatever comes back.

The link itself is the easy part. The hard part is sending it after every single job, including the busy weeks. That's where most businesses drop off. For the full picture of what moves the review count, see how to get more Google reviews.

FAQ

Is my Google review link free?

Yes. Google gives it to you at no cost from your Business Profile. You don't need to buy a tool or a generator to get it.

Does my Google review link ever change?

It can, for example if your listing is merged, moved, or recreated. Test it every few months and anytime you change your business name or address.

Can I get a review link without a Business Profile?

Not a useful one. Without a profile you manage, you can't see the review link option, and you'd be sending customers to a listing you can't reply from. Claim and verify the profile first.

Can I put my Google review link on my website?

Yes. A link in the footer or on your contact page is common and allowed. Just don't pair it with anything that filters who sees it, like only showing it after someone rates you five stars.

Make sure it actually gets sent

I built Review River because the link is never the bottleneck. Sending it is. After each job, your customer gets two texts carrying a personalized image with their name on it, then three follow-up emails to catch anyone who missed the texts. Every customer gets the same link to your review box. You don't have to remember anything.

You can try it for 14 days for free, with no contract. Start your free trial and watch the requests go out on your own customer list.